Stephen P Osborne is Professor of International Public Management and Director of the Centre for Service Excellence at University of Edinburgh Business School, Scotland. He worked in local government for fifteen years as a professional and manager before taking up an academic post in 1990 at the University of Aston.

He is a Chair Professor at Fudan University and holds an Honorary Doctorate and Chair at Corvinus University, Budapest. He has been awarded Prizes for Outstanding Contribution to his Discipline by the International Research Society for Public Management and the Public Management Research Association. He was the Founder and is the Current Editor of Public Management Review, and was the Founder and First President of the International Research Society for Public Management.

RESEARCH INTERESTS

Public service reform; innovation and change in public services; service co-design and co-production; the third sector; and the application of service theory to public services and the development of the Public Service Logic framework

EDUCATION

• B.A. (Hons.) {First Class} in History, U of Sussex

• M.Sc. in Applied Social Studies (with distinction), U of Bath

• M.Soc.Sci in Public Services Management, U of Birmingham (with distinction)

• Ph.D. in Management, U of Aston.

Academic Papers

• S Osborne, M Powell, T Cui & K Strokosch (2021) ‘‘Appreciate – Engage – Facilitate’: The role of public managers in value creation in public service ecosystems’ Public Money & Management (https://doi.org/10.1080/09540962.2021.1916189)

• S Osborne & K Strokosch (2021) ‘Developing a strategic user orientation: a key element for the delivery of effective public services’ Global Public Policy & Governance (doi.org/10.1007/s43508-021-00008-9)

• S Osborne, G Nasi & M Powell (2021) ‘Beyond co-production: value co-creation in public services’ in Public Administration https://doi.org/10.1111/padm.12718

• R Gomes, S Osborne & P Guarnieri (2020) ‘Stakeholder influence and local government performance: a systematic literature review’ Brazilian Journal of Public Administration (54, 3) pp. 448-467

• K Strokosch & S Osborne (2020) ’Co-experience, co-production and co-governance: an ecosystem approach to the analysis of value creation’ in Policy & Politics (48, 3)

• M Powell & S Osborne (2020) Social enterprises, marketing, and sustainable public service provision in International Review of Administrative Sciences  (86, 1) pp. 62–79

• S Osborne, T Brandsen, J Nemec & V Mele (2020) ‘Risking innovation. Understanding risk and public service innovation: evidence from a four nation study’ in Public Money & Management (40, 1), pp. 52-62

• E Mocca & S Osborne (2019) ‘“Solidarity is our weapon”: Social Mobilisation in Scotland in the Contest of the Post‐Political Condition’ in Antipode (51, 2) pp 620-641.

• S Flemig & S Osborne (2019) ‘The dynamics of co-production in the context of social care personalisation: Testing theory and practice in a Scottish context’ in Journal of Social Policy (48, 4) pp. pp. 671-697

• S Osborne (2018) From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation? In Public Management Review (20, 2)

Book

• S Osborne (2021) Public Service Logic (Routledge, London)

• Editor of Public Management Review

• Director of the Centre for Service Excellence, University of Edinburgh

He holds an Honorary Doctorate and Chair at Corvinus University, Budapest. He has been awarded Prizes for Outstanding Contribution to his Discipline by the International Research Societyfor Public Management and the Public Management Research Association.